Politique d'expédition
Business Days
All orders ship Monday - Friday, excluding federal holidays within Canada.
Orders are processed within 3 business days excluding weekends.
DOMESTIC Shipping Costs & Delivery Schedules
Below are the shipping method options and costs. Please refer to your order and post-purchase notifications (email or mobile messages) for the most up-to-date information.
| Shipping Method | Costs | Region |
|---|---|---|
| Standard Shipping (includes tracking UP TO $120) 3 to 9 business days | $15.99 |
All Provinces |
|
Standard Shipping (includes tracking 120.00–$240.00) 3 to 9 business days |
$29.99 | All Provinces |
| EXPRESS Shipping (Includes tracking UP TP $120) 1 to 2 business days | $35.90 | All Provinces |
During Checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout. Packages shipped to Canadian addresses do not require a signature for delivery.
Your credit card will be charged when your order is packaged and ready to be shipped. If you are receiving your order in multiple shipments, your credit card may be charged multiple times as we only charge your credit card when the product you ordered is packaged and ready to be shipped.
Title to the products in your order is transferred from ITSMISSK to you when your credit card is charged and your products are shipped. Risk of loss with respect to the products in your order is transferred from ITSMISSK to you when your order is delivered to you.
Please reference estimated delivery date during checkout to determine when your order will arrive based upon your order time.
Shipping to the UNITED STATES
| Shipping Method | Costs | Region |
|---|---|---|
| Standard Shipping (includes tracking UP TO $120) 4 to 8 business days | $17.99 |
All States |
|
Standard Shipping (includes tracking 120.00–$240.00) 4 to 8 business days |
$33.99 | All States |
| EXPRESS Shipping (Includes tracking UP TP $120) 2 to 3 business days | $37.90 | All States |
**If there are cheaper rates, the options will be displayed automatically.
International ODERS
| Shipping Method | Costs | Region |
|---|---|---|
| Standard Shipping (WITH tracking UP TO $210 UP to 33 business days) | $74.77 |
Rest of the World |
|
Standard Shipping NO tracking $210 up to 40 business days) |
$35.17 | Rest of the World |
*Please note we do not offer returns on orders outside of Canada and USA. All orders will be final sale. Please contact us for any inquiries.
**If there are cheaper rates, the options will be displayed automatically.
Tracking Orders Import Duties & Taxes
When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-3 business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the email. To track an order on Sephora.ca, visit the Account Information area. You will need to sign in to access your account information.
For your convenience, you will see the expected delivery date for your order when you select a delivery option, on the Order Confirmation page, on the Order Details page, and on the Order Confirmation email.
Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ITSMISSK encourage you to be aware of these potential costs before placing an order with us.
If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to ITSMISSK at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.